Privacy Policy

Introduction

Prime Appliance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (phone number, email address)
• Service address and appointment preferences
• Information about your appliances and repair needs
• Payment information for completed services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our appliance repair services
• Schedule and confirm appointments
• Process payments and send receipts
• Communicate with you about your service requests
• Send you important service updates and reminders
• Respond to your questions and provide customer support

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our rights
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications

Cookies and Tracking

We may use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.